Shipping Page
At Lava, we're committed to getting your order to you quickly and safely. We only offer our fastest available shipping options across the UK to meet your needs.
Processing Time
Orders are typically processed the same business day when received before 1PM.
You'll receive a tracking email once dispatched.
Shipping Zones & Rates
England & Wales
Zone 1Free for orders £90+
Scotland
Zone 2Tracking Your Order
Once your order has been dispatched, you'll receive an email with tracking information so you can monitor your delivery every step of the way.
Collections
If you have placed an order for collection, it will be processed and available for collection within 1 hour during working hours, 9AM-4.30PM Monday - Friday.
Collection Address:- Lava Wholesale Unit 3/4 Swangleys Farm, Swangleys Lane, Knebworth, Herts. SG3 6QX. If you need any assistance finding us then please call 01438 587901.
You will need to either quote your order number or show us your order for us to release the products.
Important Delivery Information
Delivery times are estimates and begin from the date of dispatch, not the date of order. While we strive to meet these timeframes, please note that delivery times are not guaranteed.
Please do not make bookings to fit your items until you have taken receipt of them.
Our Promise
- We aim to dispatch all orders promptly
- Secure packaging for safe transit
- Transparent tracking updates
Still have questions?
If you have any questions about shipping or your order, please don't hesitate to contact us via the email webform on the Contact page.
Contact Support